Talking Cross stands behind the quality of the Bible Button. If your Bible Button develops a covered defect within one year of purchase, we’ll make it right.
Warranty Period
This Limited Warranty lasts for one (1) year from the original date the product was purchased new from Talking Cross or an authorized seller, regardless of any later transfer of ownership.
No warranty registration is required.
Please keep your receipt, order confirmation, or other proof of purchase. We may request it to verify the purchase date and warranty eligibility.
What Is Covered
This warranty covers defects in materials and workmanship under normal intended use, including failures of the electronic components, buttons, speaker, enclosure, or other components that prevent the Bible Button from functioning as intended.
What Is Not Covered
This warranty does not cover damage or failure resulting from:
Accidents, drops, crushing, or other physical damage
Water, excessive moisture, fire, or other environmental damage
Misuse, abuse, neglect, or use contrary to the product instructions
Unauthorized modifications or alterations
Normal cosmetic wear, scratches, fading, or other ordinary wear that does not affect functionality
Lost or stolen products
Consumable batteries or normal battery depletion
Transferability
This Limited Warranty is transferable to subsequent owners and remains in effect for the remainder of the original one-year warranty period. Transfer of ownership does not restart or extend the warranty period.
For warranty service, the current owner must provide sufficient proof that the product was originally purchased new from Talking Cross or an authorized seller, such as the original order number, receipt, or other proof showing the original purchase date and seller. Products originally purchased from an unauthorized seller are not covered.
What Talking Cross Will Do
If your Bible Button has a defect covered by this warranty, Talking Cross will, at its option, repair the product or replace it with the same or a comparable product. If repair or replacement is not reasonably available, Talking Cross may provide a refund of the original purchase price.
There is no charge for approved warranty service.
If we need the defective product returned to us, Talking Cross will provide return instructions. For approved warranty claims, Talking Cross will cover reasonable shipping costs associated with the required return and shipment of the repaired or replacement product. Do not mail the product to any address unless our support team has instructed you to do so.
How to Make a Warranty Claim
Warranty claims must be submitted by email so that we can properly document and process your claim. A free copy of these warranty terms may be requested by phone or mail
Email: info@talkingcross.com
Phone: +1 (855) 628-0777
Warranty Support: www.talkingcross.com/biblebuttonwarranty
Please be prepared to provide:
Your name
Proof of purchase or order number
Approximate purchase date
A description of the problem
Photos or video of the issue if reasonably requested
Do not mail your Bible Button to us unless our support team asks you to return it.
Limitation of Liability
To the extent permitted by applicable law, Talking Cross is not responsible under this Limited Warranty for incidental or consequential damages resulting from the use or inability to use the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
Your Legal Rights
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Warrantor
Talking Cross
12715 Woodforest Blvd PMB 148 Houston, TX 77015
info@talkingcross.com
+1 (855) 628-0777
